Question :

Hello,
Zong has deducted my balance without letting me know when I called at their helpline to let me know about the reason they said because your data package remains without data bundle so we have frozen your balance we would return at some point later.

I want to sue them for freezing my balance and they released when I spoke to them.
Please explain the legal capacity if my case is strong?

Answer:

  1. Yes, you have right to sue them in this situation. you may file a petition before consumer court through a lawyer.

  2. 27/10/2017

    thanks is that petition be filed electronically?
    If not you electronically would you be able to assist I’m based in bahawalpur?
    What are your charges to file a petition and can i claim that from defendant?

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